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Herbert Smith Freehills

Home > Events > Workshops > The Outstanding Communicator

The Outstanding Communicator

07 March 2017
18:00 - 20:00

Delivered by: UpSkill4Life

This session has the following learning objectives:
• Identifying the qualities of an outstanding communicator
• Communicating effectively in 1-2-1 and group situations
• Reading people & situations - emotional intelligence competencies
• Tailoring communications - one size will never fit all
• The personality iceberg - exploring the need to dig deeper
• The art of observing, listening and questioning
• How to identify & build empathy with different personality types
• Synchronising body language, words & behaviour
• Don't be aggressive, don't be submissive - be assertive


This workshop is run by UpSkill4Life:


Venue: Malet Place Engineering Building 1.20


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